Refund Policy

Insunomi Refund Policy

Insunomi is committed to customer satisfaction. However, due to the nature of the cryptocurrency market, refunds may not always be possible.

Refunds:

• Token Sales: Token sales are generally considered an investment and are non-refundable.
• Services:If you experience any issues with the services provided on our platform, please contact our support team at contact address. We will do our best to resolve the issue. However, due to the nature of the services, refunds may not always be possible.

Exceptions:

• Errors or Mistakes: If there has been an error or mistake on our part, we may consider a refund.
• Technical Failures: If you experience a loss due to a technical failure on our platform, we may offer a solution depending on the severity of the issue.

Refund Process:

• Contact: To request a refund, please contact our support team at contact address.
• Evaluation: Your request will be reviewed by our team, and we will get back to you as soon as possible.
• Resolution: If a refund is possible, we will provide you with the necessary steps to complete the refund process.

Important Notes:

• Volatility: The cryptocurrency market is highly volatile. Therefore, we cannot be held responsible for losses incurred due to price fluctuations.
• Regulations: The cryptocurrency market is subject to ongoing regulatory changes. As a result, our refund policy may be updated from time to time to comply with applicable laws and regulations.